Product Training

Onboarding training is the process of support new hires with the resources and knowledge they need to become productive in the role quickly, like understanding their responsibilities, become familiar with company culture, how to use company resources, learning about company products, and more.

While employee orientation is a 1-2 days process, the employee onboarding process is a series of events that take place over a longer time period. The length of employee onboarding depends on the organization and the role, and can take anywhere from a week, a month, to a full year. Onboarding is responsible for truly integrating an employee within an organization.

By the end of onboarding, an employee must have a clear sense of their responsibilities and goals in the organization. They must also know how to obtain the resources they need to do their jobs and understand how their role contributes to their team’s and company’s objectives.

Here are core components of employee onboarding programs:

Functional training to provide an overview of the organization’s products and services, clients and customers, and organizational structure.
In-person training sessions led by team managers and individual experts on your team. Product knowledge training educations your employees on your organization’s products or services. This allows employees to do their job effectively, like developing, selling, or marketing a company’s offerings.

Depending on different employee roles, product training focuses on various aspects and has other learning goals. Value-adding product training enables a marketing team to reach the right market and a sales team to answer the critical questions customers are looking for.